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Firewall FAQ Section 1
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1.1 About the FAQ

  The Firewalls FAQ is currently undergoing revision. The maintainers welcome input and comments on the contents of this FAQ. Comments related to the FAQ should be addressed to firewalls-faq@interhack.net. Before you send us mail, please be sure to see sections 1.2 and 1.3 to make sure this is the right document for you to be reading.

1.2 For Whom Is the FAQ Written?

  Firewalls have come a long way from the days when this FAQ started. They've gone from being highly customized systems administered by their implementors to a mainstream commodity. Firewalls are no longer solely in the hands of those who design and implement security systems; even security-conscious end-users have them at home.

We wrote this FAQ for computer systems developers and administrators. We have tried to be fairly inclusive, making room for the newcomers, but we still assume some basic technical background. If you find that you don't understand this document, but think that you need to know more about firewalls, it might well be that you actually need to get more background in computer networking first. We provide references that have helped us; perhaps they'll also help you.

1.3 Before Sending Mail

  Note that this collection of frequently-asked questions is a result of interacting with many people of different backgrounds in a wide variety of public fora. The firewalls-faq address is not a help desk. If you're trying to use an application that says that it's not working because of a firewall and you think that you need to remove your firewall, please do not send us mail asking how.

If you want to know how to ``get rid of your firewall'' because you cannot use some application, do not send us mail asking for help. We cannot help you. Really.

Who can help you? Good question. That will depend on what exactly the problem is, but here are several pointers. If none of these works, please don't ask us for any more. We don't know.

  • The provider of the software you're using.
  • The provider of the network service you're using. That is, if you're on AOL, ask them. If you're trying to use something on a corporate network, talk to your system administrator.

1.4 Where Can I find the Current Version of the FAQ?

  The FAQ can be found on the Web at

It's also posted monthly to

Posted versions are archived in all the usual places. Unfortunately, the version posted to Usenet and archived from that version lack the pretty pictures and useful hyperlinks found in the web version.

1.5 Where Can I Find Non-English Versions of the FAQ?

  Several translations are available. (If you've done a translation and it's not listed here, please write us so we can update the master document.)

Norwegian
Translation by Jon Haugsand
http://helmersol.nr.no/haandbok/doc/brannmur/brannmur-faq.html

1.6 Contributors

  Many people have written helpful suggestions and thoughtful commentary. We're grateful to all contributors. We'd like to thank a few by name: Keinanen Vesa, Allen Leibowitz, Brent Chapman, Brian Boyle, D. Clyde Williamson, Paul D. Robertson, Richard Reiner, Humberto Ortiz Zuazaga, and Theodore Hope.

1.7 Copyright and Usage

  Copyright ©1995-1996, 1998 Marcus J. Ranum. Copyright ©1998-2000 Matt Curtin. All rights reserved. This document may be used, reprinted, and redistributed as is providing this copyright notice and all attributions remain intact. Translations of the complete text from the original English to other languages are also explicitly allowed. Translators may add their names to the ``Contributors'' section.

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